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Sterling Bank Gifts Nigerians On Independence Day

Sterling Bank gifts Nigerians on Independence Day - NairametricsWinifred Bosa
 Sterling Bank has once again redefined the boundaries of customerfirst banking in Nigeria by scrapping Account Maintenance Fees (AMF) across all personal accounts.
Just months after abolishing transfer fees on local online transactions in April 2025, the bank has dismantled yet another long-standing industry practice, cementing its role as the nation’s leading force for transparent, fair, and customer-focused banking.
This decision cuts at the heart of a revenue model that has long cost Nigerian
customers dearly. In 2024 alone, tier-1 banks raked in over ₦650 billion from account
maintenance and e-banking charges.
Sterling’s move rewrites Nigeria’s banking
rulebook while amplifying its bold stance: customers deserve freedom from too many
deductions and the right to keep more of their hard-earned money.
Abubakar Suleiman, Managing Director of Sterling Bank, explained the principle
driving this bold action: “Every fee we remove is one less barrier between our
customers and true financial freedom. This was the rationale behind eliminating
transfer fees in April, and it is the same principle we uphold as we eliminate account
maintenance fees.”
Obinna Ukachukwu, Growth Executive for Consumer and Business Banking at Sterling
Bank, reinforced this position: “This initiative is about building lasting relationships that
fuel sustainable growth.
We put transparency and customer value first, and in doing so, we are building a foundation that serves both our customers and Sterling’s future.”
As Nigeria marks another Independence Day, Sterling Bank presents this decision as
a declaration of financial independence for millions of Nigerians.
By freeing customers from deductions that silently erode their balances, Sterling is empowering them to keep and grow their wealth while redefining true financial freedom.
With two unprecedented moves in quick succession, the removal of transfer fees in
April and now the elimination of account maintenance charges, Sterling Bank continues to challenge the status quo and champion a new era of fairness in
Nigerian banking.
About Sterling Bank
Sterling Bank is a forward-thinking financial institution committed to transforming lives through innovative solutions, exceptional service, unwavering integrity and a steadfast focus on its HEART strategy.
As pioneers in digital banking and financial inclusion, Sterling continues to lead by example, proving that purpose-driven
leadership can unlock transformative outcomes for individuals, businesses, and
society at large.
SEC DG Pushes For Capital Market Integration To Unlock West Africa’s Growth

SEC calls for deeper African capital markets integration to boost economic  growth - ThePointNGThe Director-General of the Securities and Exchange Commission (SEC), Dr. Emomotimi Agama, has urged West African countries to accelerate the integration of their capital markets, describing it as the only way to mobilise the scale of investment needed to drive the region’s development.


Speaking at the Experts Meeting on Validation of the WASRA Charter and Recognition of WASRA as the Regulatory Body for Cross-Border Securities Market in ECOWAS, held Thursday in Abuja, Agama who is also the WASRA Chairman,  said the initiative represents “a watershed moment” in the region’s financial history.


According to him, West Africa faces urgent developmental challenges ranging from infrastructure deficits and climate adaptation to digital transformation and job creation.


He said: “To meet these challenges, we require capital at scale, and the truth is simple: no single national market can provide it alone. An integrated regional capital market is no longer a luxury; it is a necessity”.


The SEC boss lamented the slow pace of regional integration, warning that “each year of delay is a lost opportunity to mobilise resources for critical projects that can transform our economies.”


He pointed to Africa’s annual infrastructure financing gap of over $100 billion, stressing that West Africa alone requires tens of billions of dollars to modernise transport corridors, upgrade energy systems, and build resilient digital infrastructure.


“Without integrated markets that pool liquidity and broaden investor participation, our governments and private sector will remain constrained, relying on limited fiscal space and expensive borrowing,” Agama said.


Drawing lessons from global models, he noted that the European Union and ASEAN achieved significant economic transformation by harmonising rules, fostering investor confidence, and facilitating seamless cross-border funding.


“The creation of a single market enabled European firms to access funding seamlessly across borders, boosting innovation and competitiveness. Closer to home, ASEAN coordinated standards and deepened financial cooperation, strengthening its resilience as a regional bloc.”


He emphasised that West Africa, with its population of more than 400 million and a combined GDP of about $800 billion, has even greater potential, cautioning that “potential means little without decisive action,” he cautioned.


Agama outlined how integration would bring benefits beyond infrastructure, noting that “In agriculture, integrated markets can mobilise capital for value-chain development, agro-processing, and food security, which are critical priorities for our region”.


He added: “In the digital economy, regional capital can support innovation hubs, fintech scale-ups, and broadband expansion, ensuring that West Africa fully participates in the fourth industrial revolution.”


He further stressed that cross-border pools of capital, backed by harmonised regulation, could deliver “transformative impact” across multiple sectors, including youth empowerment and job creation.


Presenting the objectives of the West Africa Securities Regulators Association (WASRA), Agama said the body was established with a clear mandate to anchor market integration.


“First, to contribute to the establishment of appropriate mechanisms for the regulation of capital markets; ensuring their proper functioning and the protection of investors. This speaks directly to the heart of investor confidence, without which no market can thrive,” he said.


He added that WASRA would foster integration through joint programmes and common projects, promote mutual assistance across the region, and set common standards for effective regulation. “Integration is not only about policy declarations; it is about practical collaboration and shared initiatives that deliver results for our markets and our people,” he stressed.


Agama called on policymakers, especially finance ministers within ECOWAS, to champion the WASRA initiative, stating that “The political will of our leaders is the single most important factor in moving from aspiration to reality”.


“WASRA stands ready, in partnership with ECOWAS, WACMIC, and WAMI, to provide the technical leadership required.”


Also speaking at the meeting, the Minister of Finance and Coordinating Minister of the Economy, Mr Wale Edun noted that the gathering marked a significant step in the collective “journey toward a harmonized regulatory framework, one that reflects the shared aspirations of ECOWAS member states to deepen capital market integration, enhance cross-border investments, and promote financial stability.”


Edun, represented by
Mr. Hassan Adamu Jibrin Principal Economist Federal Ministry Of Finance, pointed out that validation of the draft WASRA Charter is not merely a procedural formality, but a critical foundation for institutional coherence, regulatory cooperation, and sustainable market development across our sub-region.


On his part while speaking on behalf of ECOWAS Commission, Mr. Peter Oluonye Acting Director Private Sector
noted that for capital markets integration to gain traction in ECOWAS, there need to be need concerted efforts of all stakeholders at harmonizing rules, practices and regulations, to the standards acceptable to all jurisdictions.


“We are well aware that our member states depend much on external capital flows and direct investment to sustain and deliver on economic development programmes of our governments. The region is in dire need to develop critical economic infrastructure projects, requiring huge capital investment and facilitate gross capital formation. The capital market is a major vehicle that should support this aspiration


“The need to drive our capital markets integration initiative to break down barriers to movement of capital within the region by ensuring a harmonized regulatory space, common market information platforms, interlinked trading systems, cross-border trade and payments settlement, harmonized accounting standards and internationally acceptable governance standards and institutions cannot be over-emphasized at this juncture in our economic integration initiatives”, he added.

Nigeria@65: SEC DG Calls For Financial Independence Through Capital Market Participation

Nigeria@65: SEC DG calls for financial independence through capital market  participation | Western Post


The Director General of the Securities and Exchange Commission (SEC), Dr. Emomotimi Agama, has urged Nigerians to take advantage of opportunities in the capital market to build personal and national financial independence as the country marked its 65th Independence Anniversary.


In a goodwill message titled “Forging a New Legacy of Financial Independence”, Agama described the capital market as a critical engine of economic empowerment, stressing that true independence goes beyond political sovereignty to include financial security for every Nigerian.


According to him, under the administration of President Bola Ahmed Tinubu and the guidance of the Minister of Finance and Coordinating Minister of the Economy, Mr. Wale Edun, the capital market has been repositioned as a “public square of prosperity for all” rather than an exclusive preserve for a privileged few.


He listed ongoing reforms including the dematerialization of shares, increased retail investor participation, introduction of new asset classes, promotion of FinTech collaborations, and reduction in time-to-market for securities as part of efforts to deepen financial inclusion and democratize wealth creation.


Other initiatives, he noted, include international best practices in fund valuation, strengthening of corporate governance, promotion of financial literacy, and a sustained campaign against Ponzi schemes that continue to defraud unsuspecting Nigerians.


“These are not just regulatory updates; they are the building blocks of a financial democracy,” Agama stated, adding: “Every Nigerian—from the civil servant in Makurdi to the tech entrepreneur in Yaba, the farmer in Kano, and the fisherman in Yenagoa—can now have a stake in the commanding heights of our economy.”
The SEC boss emphasized that financial independence is central to dignity and prosperity, pointing out that the capital market provides a platform for Nigerians to transform savings into investments that fuel enterprise growth and national infrastructure.


“When you buy a share, you become a part-owner of a Nigerian company. When you invest in a bond, you are helping to fund the infrastructure that will power our future. This is the new face of patriotism,” he said.


Agama further called on citizens to prioritize financial literacy, embrace consistent investment, and adopt a long-term perspective in order to build sustainable wealth and support the nation’s economic transformation.


He described investment as a patriotic duty, stressing that widespread participation in the capital market will not only enhance personal financial security but also accelerate national development.


“As we celebrate 65 years of nationhood, let us embrace this powerful tool for wealth creation. The growth of our economy must mirror the growth of our citizens’ financial independence,” Agama said.

No More Account Maintenance Fees: …Sterling Bank Gifts Nigerians On Independence Day

No More Account Maintenance Fees: …Sterling Bank gifts Nigerians on Independence  Day - Business247News

Sterling Bank has once again redefined the boundaries of customerfirst banking in Nigeria by scrapping Account Maintenance Fees (AMF) across all personal accounts.

 

Just months after abolishing transfer fees on local online transactions in April 2025, the bank has dismantled yet another long-standing industry practice, cementing its role as the nation’s leading force for transparent, fair, and customer-focused banking.

 

This decision cuts at the heart of a revenue model that has long cost Nigerian
customers dearly. In 2024 alone, tier-1 banks raked in over ₦650 billion from account
maintenance and e-banking charges.

 

Sterling’s move rewrites Nigeria’s banking
rulebook while amplifying its bold stance: customers deserve freedom from too many
deductions and the right to keep more of their hard-earned money.

 

Abubakar Suleiman, Managing Director of Sterling Bank, explained the principle
driving this bold action: “Every fee we remove is one less barrier between our
customers and true financial freedom. This was the rationale behind eliminating
transfer fees in April, and it is the same principle we uphold as we eliminate account
maintenance fees.”

 

Obinna Ukachukwu, Growth Executive for Consumer and Business Banking at Sterling
Bank, reinforced this position: “This initiative is about building lasting relationships that
fuel sustainable growth.

 

We put transparency and customer value first, and in doing so, we are building a foundation that serves both our customers and Sterling’s future.”

 

As Nigeria marks another Independence Day, Sterling Bank presents this decision as
a declaration of financial independence for millions of Nigerians.

 

By freeing customers from deductions that silently erode their balances, Sterling is empowering them to keep and grow their wealth while redefining true financial freedom.

 

With two unprecedented moves in quick succession, the removal of transfer fees in
April and now the elimination of account maintenance charges, Sterling Bank continues to challenge the status quo and champion a new era of fairness in
Nigerian banking.

Public Offer Drive: Investors Compete For Sterling Holdco  Shares

Sterling Financial Holdings Company Plc. (‘Sterling Holdco’), the parent company of The Alternative Bank, Sterling Bank, SterlingFI, and a number of other novel business solutions, has witnessed a very positive response to its public offer, as investors rally for a stake in the company’s future.
The public offer, launched on September 17, 2025, has quickly become one of the most talked-about opportunities in the Nigerian financial market, with analysts predicting that the offer will prove to be amongst the most lucrative in the sector’s investment landscape.
The Sterling Public Offer has sparked widespread interest, with market experts
noting that the price, which is about 6% below its current trading price, presents
an attractive entry point for both institutional and retail investors.
 The offer is set to close soon, but the rapid pace of interest has led many to speculate that
the full subscription has already been reached or even exceeded much earlier than expected.
According to leading financial analysts, Sterling Holdco’s strategic expansion
plans, solid market position, and innovative financial products have positioned
it as a major contender in Nigeria’s banking sector.
 The public offer is widely
regarded as an exciting proposition for investors looking to capitalise on a company with strong fundamentals and an ambitious growth trajectory.
With a price point set at a discount to current trading prices, the offer is seen as a
compelling opportunity for both long-term and short-term investors.
Sterling Holdco has consistently demonstrated a commitment to innovation
and sustainable growth. One of the most compelling indicators of the company’s underlying strength is the impressive growth of its share price.
 In the past year, the Holding company’s share price has grown steadily from ₦4.00 to
nearly ₦8.00 per share. This increase in the company’s stock price speaks volumes about the underlying value and confidence in its business model, leadership, and growth trajectory.
Sterling Holdco, known for its strategic ownership of two banks, a wealth management company, and a number of innovative consumer businesses, is seeking to raise additional capital through the issuance of 12.58 billion ordinary shares at ₦7.00 per share.
The proceeds from the public offer will be strategically deployed to further strengthen the Holdco’s capital base and
fund its growth initiatives over the next 36 months.
CBN Governor Champions Next-Gen Leadership With New National Lecture Series

 

CBN Governor champions next-gen leadership with new national lecture series  - Worldstage

The Governor of the Central Bank of Nigeria (CBN), Mr. Olayemi Cardoso, will deliver a landmark lecture at Lagos Business School on Friday, October 3, 2025. The lecture, titled “Next Generation Leadership in Monetary Policy & Nation Building,” marks the launch of the CBN Governor’s Lecture Series, the first in a series of thought-leadership discourses to be held in collaboration with leading tertiary institutions across the country over the next three years.

This inaugural edition also commemorates the second anniversary of Team Cardoso’s leadership at the Central Bank of Nigeria, a period defined by renewed focus on price stability, institutional transparency, and anchoring monetary policy to the everyday realities of Nigerians.

The Governor’s Lecture Series, part of Mr. Cardoso’s broader Knowledge Acceleration and Thought Leadership Initiative, is central to the CBN’s strategy of deepening public understanding and strengthening the transmission of monetary policy. It aims to foster dialogue, promote innovation, and advance an inclusive financial system that works for all Nigerians, while positioning the country as a leader on both the African and global stages.

Since assuming office in September 2023, Mr. Cardoso has consistently emphasized linking central banking to the daily realities of citizens. He has stressed that the Bank’s core mandate, safeguarding price stability, is essential to driving sustainable economic growth and protecting livelihoods.

“Nigeria is at a pivotal moment, where technology, global financial realignments, and the energy of its youthful population are reshaping its economic future. Innovation must be harnessed intentionally and confidently, particularly by institutions like the CBN,” Cardoso noted in an earlier engagement.

The lecture is expected to attract senior policymakers, industry leaders, academics, and students, underscoring the crucial role of monetary policy in fostering stability, growth, and national development.

SEC Raises Alarm Over AI-Generated Investment Scams In Nigeria

Amaka Obiefuna
The Securities and Exchange Commission (SEC) has warned Nigerians to beware of a rising wave of artificial intelligence (AI)-driven scams that are targeting unsuspecting investors with promises of guaranteed profits and fake celebrity endorsements.
The Commission recalls that platforms such as CBEX, Silverkuun, and TOFRO were operating illegally by advertising AI-powered trading systems that promise unrealistic returns.
“These platforms are not registered or regulated by the SEC, yet they continued to mislead the public with false claims of AI-driven investments. They posed serious risks to investors hence the commission issued series of disclaimers against their activities,” the Commission stated.
The SEC explained that fraudsters are increasingly turning to deepfake videos and AI-generated content to lure victims, pointing that manipulated videos featuring politicians, celebrities, and TV hosts are being shared through Facebook ads, Instagram reels, and Telegram groups to give fraudulent platforms an air of credibility.
According to the Commission, “Scammers are exploiting AI to fabricate endorsements and testimonials that appear genuine. This has made traditional fraud detection methods less effective, hence the need for tech-enabled regulation and greater public awareness.”
To counter the growing threat, the SEC explained that it is adopting advanced surveillance systems capable of detecting fraudulent activity in real time, adding that partnerships with the Central Bank of Nigeria (CBN) and the Nigerian Financial Intelligence Unit (NFIU) are being strengthened to enable data-sharing and joint enforcement actions.
“We are moving from reactive to predictive oversight. This is essential in combating fraud and systemic risks in our market,” the Commission emphasized.
The regulator said it has also engaged social media companies to clamp down on misleading ads and cautioned influencers against promoting unlicensed investment schemes.
“Any influencer or blogger found to be complicit in promoting illegal platforms will face regulatory sanctions or even prosecution,” SEC warned.
The Commission urged Nigerians to take extra precautions before investing, stressing that any scheme promising daily profits, zero risk, or celebrity-backed endorsements should be treated with suspicion.
It stated: “Any investment that guarantees unrealistic returns or uses manipulated videos of public figures should immediately raise a red flag”.
The Commission further encouraged Nigerians to verify the registration status of any investment platform on its website, where a list of licensed Capital Market Operators is available.
It added that investors should confirm that registration numbers displayed on company websites match the details on the SEC portal and avoid platforms that only operate through Telegram or WhatsApp without a verifiable office address.
Suspicious platforms or fraudulent ads can be reported directly to the SEC via email at sec@sec.gov.ng, by phone at +234 9 462 1168, or through its online complaints portal.
CBN’s Banking Reforms : Shareholders Endorse Providus–Unity Business Combination

By Winifred Bosa
Shareholders endorse Providus–Unity business combination, boosting confidence in CBN's banking reforms |
Rising from a court-ordered Extraordinary General Meeting (EGM) on Friday, the shareholders and Boards of Directors of Providus Bank and Unity Bank have given their resounding approval to proceed with the business combination of the two financial institutions.
The nod to go ahead by the boards and shareholders of the two institutions signifies a moment of national significance for Nigeria’s banking industry—one that reflects resilience, foresight, and collective responsibility.
In a statement made available to the press, Providus Bank and Unity Bank also wish to express profound appreciation to the Central Bank of Nigeria (CBN) for its foresight, determination, and commitment to building a stronger financial system. CBN, by enabling this transaction, has reinforced its vision of a sector anchored on resilience and customer confidence. This regulatory support is not only shaping healthier banks, but also inspiring the confidence of businesses, investors, and everyday Nigerians that our financial system is ready to serve as a cornerstone for sustainable growth.
Strengthening Confidence in the Financial System
The vote is also a signal to the markets, to regulators, and to the wider public that Nigeria’s banking sector remains robust and forward-looking. In affirming this merger, shareholders have helped to reinforce the confidence that underpins economic stability. It is a statement that Nigerian banks are prepared to adapt, consolidate, and grow in line with the Central Bank of Nigeria’s vision of a stronger and more resilient financial system—and ultimately, its aspiration to support Nigeria’s transition into a trillion-dollar economy.
Scale, Reach, and Capacity
With a starting solid Capital Adequacy Ratio, the emerging entity will have the scale to compete, the reach to serve every part of the federation, and the capacity to support businesses, households, and government at every level.
The enlarged bank will immediately rank high among the banks with the most extensive branch networks in Nigeria, with approximately 230 branches nationwide. Unity Bank has served its customers faithfully with a proud legacy, while Providus Bank has earned a reputation for innovation, world-class digital banking platforms, and customer-centric service excellence. The enlarged bank will provide the backbone for businesses to thrive and communities to prosper.
Safeguarding Jobs, Investing in People
The merger of the two institutions when completed secures jobs, protects livelihoods, and creates new opportunities within a bigger, stronger, and future-oriented institution. The success of this merger rests not only on systems and balance sheets but on people—and their contribution will be safeguarded and celebrated.
“This historic transaction is not simply about numbers; it is about confidence in the Nigeria financial system. By combining Providus Bank and Unity Bank, we are creating an institution of scale and substance- that will give confidence to customers, strength to the financial system and create opportunity for our people,”
 The statement added.
A Bank for the Future
This merger ushers in a new chapter: a bank that is bigger in ambition, broader in reach, and stronger in capacity. It will embody the values of innovation, empathetic relationship management, customer focus, and integrity.
With enhanced technology platforms, deeper capital strength, and a commitment to customer service, the enlarged bank will stand as both a guardian of stability and a catalyst for growth in Nigeria’s journey toward a trillion-dollar economy.
Polaris Bank Hosts Global Trade Forum To Strengthen Trade Relationships , Drive Growth

By Winifred Bosa

 

Polaris Bank, Nigeria’s leading digital retail, and commercial bank, on Tuesday hosted corporate customers in the non-oil sector at its Global Trade Forum. The event was designed to foster stronger stakeholder relationships, address trade-related challenges, and explore innovative solutions to drive business growth.

 

The forum, with the theme: “Trade Export: Partnering for Growth”, brought together key players in Nigeria’s trade and export ecosystem, including business leaders, exporters, regulators, Nigerian Customs and policy influencers. Participants engaged in robust discussions on the challenges and opportunities shaping the global trading landscape.

 

Speaking at the event, Polaris Bank Managing Director/CEO, Kayode Lawal, underscored the central role of trade as a catalyst for sustainable economic growth. He reaffirmed Polaris Bank’s commitment to delivering tailored solutions that empower Nigerian businesses to compete more effectively in international markets.

 

According to him, the purpose of the gathering was to address the real issues customers encounter in trade and export while identifying opportunities where Polaris Bank can provide practical, innovative solutions to support growth. He stressed that Polaris Bank sees itself not only as a financial institution but also as a trusted partner in progress and a driver of long-term value creation.

 

Also in attendance was Assistant Comptroller of Customs, Aondona Fanyama, who led a three-man delegation from the Nigerian Customs Service. He spoke extensively on the workings of the Nigeria Trade Portal B’odogwu and gave a practical demonstration of its application.
ACC Fanyama highlighted how the portal simplifies trade processes for exporters and importers, enhancing transparency, speed, and efficiency in cross-border trade. In a show of collaboration, he also pledged swift resolution to two participants at the forum who had been facing challenges with processing via the portal: thereby reinforcing the importance of such engagements in resolving real-time business concerns.

The event, held at Lagos Continental Hotel, Victoria Island, provided a platform for meaningful dialogue on trade finance, export readiness, compliance, market access, and the role of digital platforms in facilitating cross-border transactions. It also offered participants the opportunity to interact directly with financial experts, policymakers, Customs officials, and industry leaders – opening doors for collaboration and sustainable growth.

The Bank had full representation of its executive management including Executive Directors for Retail, Commercial and Corporate & Investment Banking, Chris Ofikulu and Abimbola Ozomah with scores of strategic business leaders from across Treasury, Global Trade, Business Directorate, and Divisions.

 

Through the trade forum, Polaris Bank once again demonstrated its role as a forward-looking lender committed to supporting businesses, fostering economic development, and strengthening Nigeria’s participation in global markets. The Forum reinforces the Bank’s positioning as a catalyst for trade expansion and customer empowerment, ensuring that its clients have the financial products, relevant advisory support, and opportunities required to thrive in today’s competitive global economy.

FirstBank Set To Launch Tailored Financial Services For Blind , Physically Challenged Customers

By Winifred Bosa
 FirstBank, the premier West African bank and a leading financial inclusion service provider, is set to introduce tailored financial services for blind, partially sighted, and physically challenged customers across its operations.
This initiative is part of FirstBank’s broader continuous commitment to promoting Financial Inclusion and Diversity, which is shown in its policies, partnerships and initiatives such as its employees’ ratio of female to male (about 41%:59%; and 37% women in management roles) as well as the FirstBank Women Network, an initiative that seeks to address the gender gap and increase the participation of women at all levels within the organisation.
 In addition, the Bank’s membership of the UN Women is an affirmation of a deliberate policy that is consistent with UN Women’s Women Empowerment’s Principles (WEPs) ─ Equal Opportunity, Inclusion, and Nondiscrimination.
Commenting on the proposed launch, the Chief Risk Officer and Chairman of the FirstBank Sustainability Committee, Patrick Akhidenor, said, “Everyone deserves access to financial services whether physically or digitally. We recognise this, and we are providing financial services that are both accessible and affordable to visually impaired and physically challenged customers at all our touchpoints. We are making it possible for them to manage their accounts independently and securely.”
The initiative will be implemented in phases across all subsidiaries and locations of the FirstBank Group.
 Transaction documents will be made available in braille, audio, large print, and digital formats. ATMs will be upgraded with high-contrast screens and voice-prompt commands, while cards issued will feature tactile motifs and braille inscriptions for easy recognition.
Already existing soft PINs and tokens would be enhanced to boost secure access to banking channels. Product brochures will also be made available in braille and audio formats to support customer understanding and engagement.
FirstBank’s efforts align with the Central Bank of Nigeria’s financial inclusion strategy and the United Nations Convention on the Rights of Persons with Disabilities, which advocate equal access to financial services.
With this initiative, FirstBank is shaping a future where every individual, regardless of physical ability, can manage their financial affairs without third-party assistance. By embedding accessibility into its core operations, the Bank is setting a new standard for ethical, inclusive, and impactful banking.